Terms of Service
Last updated: March 2026
1. The service
totallynot.ai provides an AI-powered clinical reference tool for healthcare professionals. It is a general reference aid — not a diagnostic tool, prescribing system, or substitute for clinical judgment. All information is provided for informational purposes only.
2. Who can use it
totallynot.ai is intended for licensed healthcare professionals and healthcare students acting under supervision. You are responsible for verifying all clinical information before acting on it. The AI may make errors.
3. What you must not do
- Do not input patient names, medical record numbers, dates of birth, or any other identifying patient information.
- Do not use this tool as a replacement for clinical judgment, institutional protocols, or formal consultation.
- Do not attempt to reverse-engineer, scrape, or abuse the service.
- Do not share your account credentials.
4. Medical disclaimer
The information provided by totallynot.ai is generated by AI and may contain errors, omissions, or outdated information. Always verify clinical information against authoritative sources before making clinical decisions. totallynot.ai is not responsible for clinical outcomes resulting from use of this service.
5. Subscription and billing
- Free trial: 10 lookups, no credit card required.
- Paid plan: $10/month, billed monthly via Stripe.
- Cancel anytime. Access continues through the end of the billing period.
- 30-day money-back guarantee for first-time subscribers. Contact hello@totallynot.ai.
6. Availability
We make reasonable efforts to keep the service available, but do not guarantee uptime. Do not depend on this service for urgent or time-critical clinical decisions where service interruption would be unsafe.
7. Changes
We may update these terms. Continued use after changes constitutes acceptance. Material changes will be communicated by email.